Frequently Asked Questions
Everything you need to know about LISEN premium phone accessories.
Are LISEN products compatible with MagSafe technology?
Yes, many of our latest car mounts and chargers are specifically designed with powerful N52 magnets to be fully compatible with MagSafe-enabled iPhones and cases.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do LISEN products come with a warranty?
Absolutely. All LISEN accessories include a 12-month worry-free warranty. You can also register your product on our website to extend your coverage.
What should I do if my car mount isn't sticking properly?
Ensure the dashboard surface is clean and dry before application. If the suction or adhesive loses grip, rinse it with warm water, let it air dry to restore stickiness, and reapply.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.