Returns & Exchanges
At LISEN, we stand by the quality of our phone accessories and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help with a quick and easy resolution.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original packaging, including all cables, mounts, and documentation that were included in the initial shipment.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our designated LISEN fulfillment center.
Receive Your Refund
Once our technicians inspect the returned electronic accessory, we will process your refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing